Review of 88Agents
88Agents is a white-label platform that lets agencies build and deploy chatbots and AI agents under their own brand. The solution adopts a BYOK model (Bring Your Own Keys) with OpenAI, Anthropic and Google, and offers multi-channel deployment (web widget, Slack, IMAP/SMTP email). Knowledge sources cover documents, websites, datasets, YouTube and FAQs. MCP-compatible, it provides branding, custom domains, styles, granular permissions, conversation history and lead capture, ideal for digital agencies and automation freelancers.
88Agents: Plateforme white-label d'agents IA pensée pour les agences, avec BYOK et tarification dégressive.
Best for
- Digital agencies deploying chatbots for clients
- AI automation freelancers seeking white-label tools
- Digital transformation consultants driving AI adoption
- Small product teams launching internal assistants
- Consulting studios building tailor-made solutions
Not ideal for
- Large enterprises wanting non white-label solution
- Users seeking personal AI agent without technical skill
- Sectors requiring advanced security certifications
- Clients demanding 24/7 French-language support
- Projects needing premium contractual SLA guarantees
Pros & cons
- ✅ Full white-label platform with branding, domains and styles
- ✅ BYOK model natively supporting OpenAI, Anthropic and Google
- ✅ Multi-channel deployment: web widget, Slack, IMAP/SMTP email
- ✅ Diverse knowledge sources: docs, sites, datasets, YouTube
- ✅ MCP compatibility for modern advanced agent integrations
- ✅ Granular team permissions and built-in lead capture
- ⚠️ Interface available only in English, no French localization
- ⚠️ Entry plans limited in storage and chatbot count
- ⚠️ BYOK model adds API costs to anticipate separately
- ⚠️ Advanced configuration requires technical skills
- ⚠️ No native mobile app to supervise deployed agents
Our verdict
88Agents targets a clearly identified niche: digital agencies, freelancers and AI automation consultants who want to resell chatbots and agents under their own brand without developing the technical infrastructure. The full white-label positioning (branding, custom domains, styles) is the main differentiator, where competitors like Voiceflow or Botpress impose visibility of their brand. The BYOK model covering OpenAI, Anthropic and Google provides great flexibility and lets you pass through inference costs at real cost to end clients with predictable margins. Multi-channel deployment (web widget, Slack, IMAP/SMTP email) and MCP compatibility reveal a modern technical vision. Limitations remain real: the lack of a French version complicates deployment for non-English-speaking French clients, entry plans are quickly saturated on multi-client agency accounts, and the API costs tied to BYOK must be factored into the pricing resold. For growing agencies needing to scale their AI offering with margin control and visual differentiation, 88Agents delivers a very attractive value proposition relative to existing competition in this segment.
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FAQ
What is the BYOK model offered by 88Agents?
BYOK means Bring Your Own Keys: you connect your own OpenAI, Anthropic or Google API keys, and the platform only bills for its infrastructure, not inference.
On which channels can an agent be deployed?
88Agents agents deploy as embeddable web widgets, inside Slack for internal teams or via IMAP/SMTP email to automate mail conversations.
Which knowledge sources can be connected?
The platform accepts documents, crawled websites, structured datasets, YouTube transcripts and custom FAQs as sources feeding the agents' knowledge base.
Is 88Agents compatible with the MCP protocol?
Yes, 88Agents is compatible with the Model Context Protocol, allowing external tools and services to be integrated through a standardized modern interface.
What are 88Agents pricing tiers?
Plans start at 29 dollars per month monthly or 22 dollars annually (Starter), with Pro at 99/69 dollars, Expert at 399/279 dollars and Enterprise on quote.